Garantee of a peaceful christmas : Your gifts are exchanged or refunded until January 15, 2020*
1°/ Deliveries on Conteenium are totally free in Europe for each order over 49 euros. By the following shipping methods, your order can take anywhere between 4 to 10 days to reach you once shipped. A package reference number will be emailed to you once your order is shipped:
–Mondial Relay for Western Europe: delivery at home or a relay point. Please, select the appropriate relay point in the checkout page.
–Happy-post for Eastern Europe: delivery at home or at your workplace.
2°/ INTERNATIONAL DELIVERY
Our international delivery are handle by FedEx and DHL. Your order will reach you in 2 to 4 days (worldwide) once shipped. Insurance against loss or damage is automatically included with this shipping option. You will receive a FedEx/DHL tracking number usually within 24 hours of placing your order. Using that you can track the location of your package at www.fedex.com or www.dhl.com.
– FedEx priority home delivery at 19.99 euros
– DHL express home delivery at 19.99 euros
3°/ You can choose to send your package to a different shipping address from your billing address. To do this, tick the box « Ship to a different address ? » when you enter your delivery information. Your invoice will be sent by email and the price will not be accessible to the recipient.
4°/ Christmas special offer : You have until the 15th of January 2020* to try your product, If it does not suit you, you can return it at this address :
50 rue de Ponthieu
Once we receive your parcel at our office, You’ll receive an e-mail from us asking you if you want an exchange or a refund.
No justification for your return will be required.
Important : Please handle and examine the delivered items in the same way you would be allowed to do in store (while bringing all the necessary care) until you decide to keep them. For example, you can try a watch to see if the size fits you, but you can’t wear it. Please make sure that you do not remove the labels when you try the items.
All items must be returned unused, complete and in their original packaging.
We will check the good condition that will be returned to us. If some items are returned to us without the above conditions being met, you will be held responsible for the decrease in value of these items and we would be entitled to refuse your return and to not proceed to a refund . We will refuse, for example, the return of items that have obviously been worn, stained, that would not have been properly packaged or whose labels are missing.
5°/ Count on average from 2 to 5 days to receive your package after the receipt of your payment. This one is carefully protected by polystyrene during transportation, in order to guarantee a perfect condition upon its arrival.
Attention for watches and accessories available on order, a delivery time between 10 and 30 days is expected.
6°/ For any information, please contact our customer service. Our advisors are available to answer all your questions or guide you in your research.